A sudden epidemic made Wuhan unexpectedly become the second site for Country Garden’s catering robots to land. During the prevention and control of the new crown pneumonia epidemic, many catering companies in Wuhan have suspended their business. Country Garden learned from the Red Cross of Wuhan Hannan District that the current quarantine point of Hubei Provincial State-owned Institutes lacks catering supply, and the demand for catering is urgent. The claypot rice robot donated by Country Garden is owned With 36 pots, 100 to 120 pots of rice can be completed in one hour, and 24-hour non-contact cycle production and catering can be realized.
On February 14, the first batch of containerized claypot rice robots donated by Country Garden Group to Wuhan arrived at the isolation point of Hubei State-owned Institutes, providing free claypot rice catering services for medical and quarantine personnel here.
In order to ensure the smooth operation of the claypot rice robot, the Qianxi Robot Catering Group (hereinafter referred to as “Qianxi Group”) under Country Garden sent 4 engineers and 2 store managers to set off for Wuhan on the afternoon of February 13.
Dai Shaoli is one of the accompanying shop managers. He told Jiemian News that after arriving in Wuhan on the 14th, the team began to install the container claypot rice robot, and the installation was not completed until about 12:30 in the evening. After a day of debugging on the 15th, the claypot rice robot is ready to serve meals.
On February 16, the claypot rice robot assisted by Country Garden in Wuhan was officially put into use, providing free catering services for front-line medical and quarantine personnel. Medical personnel fighting on the front line in Wuhan can also eat hot meals! In order to adapt to the people of Wuhan For taste, they also served with hot sauce.
Dai Shaoli learned that the medical staff at the quarantine point and the quarantine staff ate specific boxed meals before, but the taste and temperature cannot be guaranteed during special periods, especially the medical staff on the frontline of the anti-epidemic, often missed meals due to busy work. Only eat food that has been cold.
After the robot cooks the food, it is moved to the holding cabinet, and it only takes about 15 seconds to leave the food from the holding cabinet, so that the medical staff and quarantine staff can eat hot meals at any time. It is reported that in order to simplify the ordering process, the engineer also specially rewritten the software system. After scanning the code, there are only two options: “meal making” and “meal taking”.
Through this simple code scanning operation, diners only need to scan the code to pick up meals on site, effectively reducing the risk of cross-infection caused by contact between people. At the same time, the standardized production quality is guaranteed, and the containerized equipment occupies a small area and can be flexibly placed in various places.
In addition to being efficient, the food cooked by the robot is also stable in taste. Dai Shaoli revealed that as of noon on February 17, the claypot rice robot had served more than 100 foods.
During the epidemic, food safety is the top priority. Country Garden allocated 7000 clay pot rice ingredients and shipped them to Wuhan together with the machine. The ingredients were pre-processed and packed in the kitchen of the Country Garden Phoenix Hotel near the isolation point. The ingredients were delivered by special vehicles to robotic containers, from delivery to placing them in the clay pot. No one touches the ingredients in the cold storage process of the Zaifan container.
In addition, the entire cooking process of the claypot rice robot is isolated from humans. Soup bowls and tableware use disposable packaging materials, and the equipment is regularly disinfected and cleaned by engineers. The diners only need to scan the code to pick up the meal on site, and do not need to contact other people, which can reduce the direct contact between people.
In the context of the current shortage of materials, obtaining food materials is also a major problem. In the future, Country Garden plans to adopt direct supply from Guangzhou according to actual needs to ensure the supply of food materials.
Qianxi Group owns a central kitchen in Guangzhou. Country Garden said that the self-built central kitchen will strictly control the source of the ingredients, select all types of ingredients and achieve full Electronic traceability, and automated assembly lines and intelligent processing equipment will ensure that the treatment process avoids pollution.
According to Jiemian News, Qianxi Group will continue to donate claypot rice robots for the people in the epidemic area to eat. After the epidemic, it will vigorously promote it, hoping to open the robot restaurant to the world.
The robot restaurant is a major focus of Country Garden’s robotics business development. From the establishment of Qianxi Group in 2019 to the opening of the first robot restaurant for external business on January 12 this year, Country Garden has invested 240 million yuan in research and development funds in the robot restaurant sector. .
So far, Qianxi Group has formed a R&D and operation team of about 750 people, and has created a product line of 5 different restaurant formats including Chinese food, hot pot, fast food, claypot rice and noodle shops, involving more than 70 equipment from scratch. Development.
Qiu Mi, assistant president of Country Garden Group and general manager of Qianxi Group, once revealed that this year plans to open more than 200 robot restaurants in the Guangdong-Hong Kong-Macao Greater Bay Area, and the scale of the country will not be less than 2,000 within two years.
According to data from the National Bureau of Statistics, the market size of the catering industry will exceed RMB 5 trillion in 2020. However, the fast-growing catering industry is also facing difficulties such as labor shortages, rising costs, and single services. And this unexpected epidemic has accidentally extremeized the problems in the industry and exposed it at one time, and the facts have proved that robots can achieve a good “replacement” effect.
In this fight against the epidemic, Country Garden announced on February 13 that, on the basis of the previous donation of 100 million yuan to establish the first phase of the new crown pneumonia epidemic fund, an additional 100 million yuan was donated through the Guoqiang Charity Foundation to establish the second phase of the fight. New Crown Pneumonia Epidemic Fund. So far, the scale of the fund to fight the new crown pneumonia epidemic donated by Country Garden has reached 200 million yuan.
The donation of the self-developed claypot rice robot to the Wuhan epidemic area falls within the scope of the additional 100 million yuan donated by Country Garden.
As an important part of Country Garden’s high-tech industrial landscape, robots are slowly showing social value while realizing their own commercial value. In this “anti-epidemic” battle, the claypot rice robot means that it can reduce personnel contact, and reducing personnel contact means reducing sacrifices.
In recent years, many catering companies have tried to apply emerging technologies such as artificial intelligence to traditional catering industry scenarios. Robot restaurants, unmanned restaurants, and smart restaurants have become hot words in the catering industry in the past year, and the technology catering industry has entered a period of turmoil.